Monitoring - We are monitoring an issue where email delivery has been intermittent and resulting in an undeliverable response.
This is due to email being blocked by a third-party anti-spam service who is blocking a portion of Microsoft’s email IP address range.
Users may be successful in sending affected messages upon retry after waiting a period of 5 to 10 minutes from the last attempt, however Microsoft are working with the third-party anti-spam service to resolve the matter as soon as possible.

Jun 14, 2024 - 15:59 AEST
Cloud Services Operational
Data & Internet Degraded Performance
Mobile Operational
SmartCentre Usage Portal ? Operational
Voice ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 24, 2024

No incidents reported today.

Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.

Jun 21, 2024

No incidents reported.

Jun 20, 2024

No incidents reported.

Jun 19, 2024

No incidents reported.

Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024
Resolved - This incident has been resolved.
Jun 14, 08:39 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 13, 12:07 AEST
Update - Our voice carrier has confirmed that there is a wide area outage affecting their SIP platform. Their NOC Engineers are working on this issue with a high priority. Further updates will be provided as they come to hand.
Jun 13, 10:40 AEST
Investigating - Bendigo Telco has identified an issue affecting SIP services. Customers are experiencing connectivity issues, where calls will connect for 10-30 seconds and then disconnect. We have raised and escalated this with our carrier and will provide updates as they come to hand.
Jun 13, 10:04 AEST
Jun 13, 2024
Jun 12, 2024
Resolved - This incident has been resolved.
Jun 12, 10:13 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 11, 22:00 AEST
Identified - The BT Engineering team have identified the cause of the issue, which is an error on a core device. We will be enacting an emergency change this evening from 9-10pm to mitigate this issue. Some users may lose connectivity during the outage window. We apologise for any inconvenience caused.
Jun 11, 10:45 AEST
Investigating - Dear Customers, we are aware of an issue where some customers are not able to maintain a stable internet connection. The Bendigo Telco engineering team are troubleshooting this issue with a high priority and will provide updates as they come to hand.
Jun 11, 09:36 AEST
Jun 11, 2024
Completed - The scheduled maintenance has been completed.
Jun 11, 22:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 21:00 AEST
Scheduled - Please be advised Bendigo Telco Engineers are required to perform emergency maintenance that may affect some NBN TC4 data services for up to 10 minutes from 9pm. This maintenance should not be impacting, however please call our support teams for assistance if required after the maintenance window.
Jun 11, 17:09 AEST
Jun 10, 2024

No incidents reported.