Identified - We have identified the cause of the issue and a temporary workaround has been put in place to restore service stability whilst we continue to work on resolving the issue with our upstream carrier.
May 10, 13:36 AEST

Identified - We are looking into a reported service disruption with NBN connections affecting the Grafton NSW area, and are currently investigating the cause of this. Technicians have been deployed and are on their way to site to complete remediation.
Updates will be provided to subscribed contacts as soon as they are available.
May 2, 15:53 AEST