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Mobile
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 19, 2025
No incidents reported today.
Jul 18, 2025
Resolved -
Our supplier, Optus, has advised that this outage has now been resolved and impacted services should now be working as normal. If you are still experiencing any issues, please contact us on 1300 228 123, or customerhelp@bendigotelco.com.au. Thank you
Jul 18, 10:54 AEST
Jul 18, 10:54 AEST
Investigating -
We are aware of an outage currently impacting mobile services to customers in Horsham, VIC, due to a transmission issued. This may impact customers within the postcodes of 3388, 3390, 3392, 3400, 3401, 3475, 3477, 3478, 3480.
Our supplier, Optus, has teams working to restore all impacted services as soon as possible, and we apologise for any inconvenience caused.
We will provide more information as it becomes available. Thank you.
Jul 18, 10:42 AEST
Our supplier, Optus, has teams working to restore all impacted services as soon as possible, and we apologise for any inconvenience caused.
We will provide more information as it becomes available. Thank you.
Jul 18, 10:42 AEST
Jul 17, 2025
Resolved -
Optus have advised that the outage impacting mobile customers in YARRAWONGA, VIC 3730 and SAVERNAKE, NSW 2646 has been resolved and all services should now be back to normal.
If you are experiencing any further difficulties, please contact our team on 1300 228 123. Thank you
Jul 17, 16:56 AEST
If you are experiencing any further difficulties, please contact our team on 1300 228 123. Thank you
Jul 17, 16:56 AEST
Identified -
Optus is working to restore impacted services as soon as possible, however at this stage there is no estimated time for resolution.
We will provide further information as it becomes available, and thank you for your patience.
Jul 17, 09:24 AEST
We will provide further information as it becomes available, and thank you for your patience.
Jul 17, 09:24 AEST
Investigating -
Optus is reporting an outage impacting mobile services to customers in Yarrawonga, VIC, and Savernake, NSW, due to a transmission fault.
A technician will attend site at approximately 8:15 this morning for investigation.
We will provide more updates as they become available, and we apologise for any inconvenience this may cause.
Jul 16, 08:32 AEST
A technician will attend site at approximately 8:15 this morning for investigation.
We will provide more updates as they become available, and we apologise for any inconvenience this may cause.
Jul 16, 08:32 AEST
Jul 16, 2025
Jul 15, 2025
No incidents reported.
Jul 14, 2025
No incidents reported.
Jul 13, 2025
No incidents reported.
Jul 12, 2025
No incidents reported.
Jul 11, 2025
No incidents reported.
Jul 10, 2025
Resolved -
We are happy to advise that the outage impacting mobile customers in Kangaroo Flat, VIC, has been resolved and all services should now be back to normal. If your service is still not working, please contact us on 1300 228 123.
Jul 10, 08:22 AEST
Jul 10, 08:22 AEST
Update -
Optus are continuing to work urgently to restore all impacted services as soon as possible, however no estimated restoration time has been provided. We will provide regular updates are more information becomes available.
Jul 9, 14:16 AEST
Jul 9, 14:16 AEST
Identified -
We have been advised of an outage currently impacting mobile services to customers in Kangaroo Flat, VIC 3555, due to an unplanned equipment failure issue. Our third-party carrier has teams working urgently to restore all impacted services as soon as possible.
We will provide further updates as they become available.
Jul 9, 08:37 AEST
We will provide further updates as they become available.
Jul 9, 08:37 AEST
Jul 9, 2025
Jul 8, 2025
Resolved -
This incident has been resolved.
Jul 8, 12:02 AEST
Jul 8, 12:02 AEST
Monitoring -
Our Upstream Carrier has advised that this issue has now been resolved.
If customer experience any further issues, please contact us on 1300 228 123. Thank you for your patience.
Jul 8, 12:01 AEST
If customer experience any further issues, please contact us on 1300 228 123. Thank you for your patience.
Jul 8, 12:01 AEST
Investigating -
We are aware of a SIP Voice issue that may be impacting customer services when calling Optus Mobiles. Customers may hear a Recorded Voice Announcement (RVA) advising that the mobile number is not connected.
Our Upstream Carrier are investigating, and we will provide more information as it becomes available.
Thank you for your patience.
Jul 7, 16:56 AEST
Our Upstream Carrier are investigating, and we will provide more information as it becomes available.
Thank you for your patience.
Jul 7, 16:56 AEST
Jul 7, 2025
Resolved -
Optus have advised that the outage impacting mobile customers in Kangaroo Flat has been resolved.
If you have any further issues, please contact us 1300 228 123.
Jul 7, 12:49 AEST
If you have any further issues, please contact us 1300 228 123.
Jul 7, 12:49 AEST
Monitoring -
We are aware of an ongoing issue affecting services in Kangaroo Flat, VIC, due to an unplanned power outage.
Optus has confirmed that the site is now up and stable, and they are continuing to monitor to ensure continued stability.
Jul 7, 08:07 AEST
Optus has confirmed that the site is now up and stable, and they are continuing to monitor to ensure continued stability.
Jul 7, 08:07 AEST
Resolved -
We can advise that the outage impacting Optus customers in Wandoan, Dulacca, and Taroom, QLD, has been resolved and all services should now be back to normal.
Jul 7, 08:05 AEST
Jul 7, 08:05 AEST
Identified -
Optus is working to resolve the issue. Deployment has been initiated to the remote site and equipment is expected to arrive on-site by 12:00pm. We will provide further updates as they become available.
Jul 4, 07:46 AEST
Jul 4, 07:46 AEST
Investigating -
We are aware of an Optus outage impacting some mobile services to customers in Wandoan, Dulacca, and Taroom, QLD, due to a third-party outage. We have been advised that services should be back up and running by 03/07/2025 15:00 AEST.
Thank you for your patience; we will provide further updates as more information becomes available.
Jul 3, 09:48 AEST
Thank you for your patience; we will provide further updates as more information becomes available.
Jul 3, 09:48 AEST
Jul 6, 2025
No incidents reported.
Jul 5, 2025
No incidents reported.