Resolved -
This incident is now resolved. All affected customers are back online.
Nov 28, 14:42 AEDT
Update -
Good morning, the majority of Customers affected by this outage are back online. Our Team are working with the remaining impacted Customers directly. Further updates will be made as they come to hand.
Nov 28, 08:57 AEDT
Monitoring -
A fix has been implemented and most Customers affected by this outage will be now back online. Bendigo Telco Engineers continue to monitor the results. Further updates to be made tomorrow morning.
Nov 27, 20:09 AEDT
Identified -
As we work through implementing our workaround, Customers will begin to see their service restore. This will take some time to complete. We thank you for your continued patience.
Nov 27, 16:48 AEDT
Update -
BT Engineers have identified the root cause to be a failure in a core device. We are going to deploy a workaround whilst the team continue to troubleshoot the issue. Further updates to be made available once they come to hand.
Nov 27, 15:46 AEDT
Investigating -
Bendigo Telco Engineers have been alerted to an issue affecting data connectivity in Tasmania. We are treating this incident as a P1 and will provide further updates as they come to hand.
Nov 27, 15:09 AEDT
