Significant Local Outage (CS1867780) - Ballarat VIC

Incident Report for Bendigo Telco

Resolved

We are pleased to advise that the outage impacting services in Ballarat, VIC has been resolved.
All services should now be back to normal. Thank you for your patience.

If your service is still not working, please contact us on 1300 228 123.

Posted Dec 18, 2025 - 10:02 AEDT

Investigating

We have been made aware of an outage affecting Mobile services. Further details below:

Affected services: Mobile Voice and Mobile Data
Affected area: Ballarat, VIC
Cause: Power outages

Emergency Call Service (000): Optus has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or are able to call via WiFi.

Optus teams are actively working to restore services as a priority. We will keep you informed with the progress.

Thank you for your understanding.

Posted Dec 18, 2025 - 07:25 AEDT

This incident affected: Mobile.