I49577- NBN - Fixed Wireless Outage

Incident Report for Bendigo Telco

Resolved

This incident has been resolved.

Posted Feb 18, 2021 - 21:18 AEDT

Update

We are continuing to monitor for any further issues.

Posted Feb 18, 2021 - 14:32 AEDT

Monitoring

A fix has been implemented for NBN fixed wireless issues, BT is testing and monitoring the results.
Services have now restored to normal operations.

Posted Feb 18, 2021 - 13:29 AEDT

Update

Investigation are continuing into this outage, which is being investigating as a priority 1 incident.
Effected services have been identified, and BT is working with NBN Co. to rectify the issue as soon as possible.
BT will provide further updates as soon as available.

Posted Feb 18, 2021 - 12:03 AEDT

Investigating

We are looking into a reported service disruption with NBN Fixed Wireless connections in the Heathcote and Mandurang area and are currently investigating the cause of this.
Updates will be provided as soon as they are available.

Posted Feb 18, 2021 - 09:47 AEDT

This incident affected: Data & Internet.