A fix has been implemented and we are monitoring the results.
Posted May 11, 2020 - 13:43 AEST
Update
Network Changes have been implemented by Level 3 engineers.
Services are now restoring.
Posted May 11, 2020 - 12:52 AEST
Update
Outage still ongoing - this is currently under investigation with Level 3 Network Engineers.
Still no ETA at this stage
Posted May 11, 2020 - 12:00 AEST
Update
Outage still ongoing - this is currently under investigation with Network Engineers.
No ETA at this stage
Posted May 11, 2020 - 11:09 AEST
Update
We are continuing to investigate this issue.
Posted May 11, 2020 - 10:34 AEST
Investigating
BT are currently investigating an internet outage that began at 9:50am on 11/05/2020, resulting in some internet services not being available. BT are working on this as a high priority, and will provide updates as soon as available.