I46248 - Service Difficulties - BizExpress Services

Incident Report for Bendigo Telco

Resolved

This incident has been resolved.

Posted Mar 31, 2020 - 16:39 AEDT

Update

We are continuing to look into a reported service disruption with SIP Voice Services.
We have now identified the issue to only be affecting BizExpress Services.
Interim advice: Please power-cycle Grandstream ATA device - some services may be restored after this.
Updates will be provided to subscribed contacts as soon as they are available.

Posted Mar 16, 2020 - 17:39 AEDT

Investigating

We are looking into a reported service disruption with SIP Voice Services that may cause service disruptions and are currently investigating the cause of this.
Updates will be provided to subscribed contacts as soon as they are available.

Posted Mar 16, 2020 - 16:05 AEDT

This incident affected: Voice.