All Systems Operational

Cloud Services Operational
Data & Internet Operational
Mobile Operational
SmartCentre Usage Portal Operational
Voice Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 6, 2025

No incidents reported today.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025
Resolved - This incident has been resolved
Nov 28, 08:40 AEDT
Investigating - We are aware of an outage affecting mobile services. Further details below:

Affected services: Mobile Voice and Mobile Data
Affected area: Clarence Valley, NSW
Cause: Power outages

Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. Customers will only be able to call Emergency Services if they are within coverage of another mobile network or are able to call via WiFi.

Optus teams are actively working to restore services as a priority. We will provide updates as soon as more information is available.

Thank you for your understanding.

Nov 27, 15:16 AEDT
Nov 27, 2025
Nov 26, 2025
Resolved - We are pleased to advise that the outage impacting services in Frankston, Mornington Peninsula, VIC has been resolved.
Nov 26, 12:16 AEDT
Investigating - We have been advised that Optus is aware of an outage affecting mobile services.

Affected services: Mobile Voice and Mobile Data
Affected area: Frankston, Mornington Peninsula, VIC
Cause: Aerial fibre Break

Emergency Call Service (000): Calls to Emergency Services are impacted by this outage. Customers will only be able to call Emergency Services if they are within coverage of another mobile network or are able to call via WiFi.

Optus teams are actively working to restore services as a priority. We will provide further updates as they become available.

Thank you for your understanding.

Nov 26, 09:12 AEDT
Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.