All Systems Operational

Cloud Services Operational
Data & Internet Operational
Mobile Operational
SmartCentre Usage Portal ? Operational
Voice ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 29, 2025

No incidents reported today.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Resolved - This incident has been resolved.
Mar 25, 12:15 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 25, 09:51 AEDT
Investigating - We are investigating an issue where outbound calls are failing to mobile numbers when dialed from Teams Calling. This has been escalated to our provider, and we will provide updates they come to hand.
Mar 25, 09:48 AEDT
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Resolved - This incident has been resolved.
Mar 19, 13:06 AEDT
Identified - Extreme weather conditions caused by Cyclone Alfred are currently impacting mobile services to customers in south-east Queensland and northern NSW.

Optus have 178 mobile sites that have lost connection due to power outages in southeast Queensland and northern NSW.

The safety of our customers and employees are of the utmost importance as we work as quickly as possible to restore services.

Optus continues to work with our field operations teams on the ground as Cyclone Alfred approaches the mainland.

Mar 8, 08:39 AEDT
Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.