All Systems Operational

Cloud Services Operational
Data & Internet Operational
Mobile Operational
SmartCentre Usage Portal Operational
Voice Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 28, 2025

No incidents reported today.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025
Resolved - We are pleased to advise that the outage impacting services in Ballarat, VIC has been resolved.
All services should now be back to normal. Thank you for your patience.

If your service is still not working, please contact us on 1300 228 123.

Dec 18, 10:02 AEDT
Investigating - We have been made aware of an outage affecting Mobile services. Further details below:

Affected services: Mobile Voice and Mobile Data
Affected area: Ballarat, VIC
Cause: Power outages

Emergency Call Service (000): Optus has loss of coverage due to this outage. Emergency service calls can be accessed where other mobile provider coverage is available or are able to call via WiFi.

Optus teams are actively working to restore services as a priority. We will keep you informed with the progress.

Thank you for your understanding.

Dec 18, 07:25 AEDT
Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.